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Shipping Policy

iCarsoft shipping policy.

iCarsoft ships to over 120 countries and regions. How your order is delivered depends on where you bought it — directly from iCarsoft or through an authorized dealer.

How orders are shipped

Direct from iCarsoft
Shipped from our own warehouse via major international carriers such as DHL, UPS and FedEx.
Through a dealer
Shipped according to that dealer's schedule and local terms.

Delivery times & costs

Delivery times and costs vary by destination, carrier and order. Since this website operates on an inquiry basis, the exact shipping method, cost and estimated delivery time are confirmed with you at the time of inquiry or order.

Customs, duties & taxes

For international orders, any import duties, taxes, customs-clearance or agent fees are set by the destination country and are typically borne by the recipient, unless otherwise agreed at the time of sale.

Tracking your shipment

Once shipped, tracking information is provided through your point of purchase. Our customer-service team also monitors shipments and can help if anything arises in transit. For delivery questions, contact our team or your dealer.

Buying from a dealer? Delivery specifics follow that dealer's local terms — confirm them at the time of order.

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